RETURN POLICY
 
Last updated December 15, 2022
 
 
Thank you for your purchase. If you are not completely satisfied with your purchase, you may return it to us for a full refund or store credit. Please see below for more information/terms on our return policy:
 
RETURNS
 
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
 
Luca Bashford
Unit 86744, Courier Point,
13 Freeland Park, Wareham Road
Poole, Dorset
BH16 6FH,
United Kingdom
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
 
REFUNDS
 
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
 
 
EXCEPTIONS    
 
The following items cannot be returned:
 
     ●     Digital Goods
     ●     Face Coverings/Masks
     ●      Sale Items
     ●     Any products marked as ‘No Returns’
 
 
For defective products, please contact us at the customer service email below to arrange a refund or exchange: [email protected] 
 
Please Note
  
     ●     A 5% restocking fee will be charged for all returns in excess of £100.00 or equivalent currency.     
     ●     Sale items are final sale and cannot be returned.
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at: